Information about domain registration

If you have a problem with your domain or wish to make any changes, you wish to register a new domain or transfer a domain to or from Centonex Ltd please email domains@centonex.com or call 0808 131 2862.

If you have a complaint please email matthew@centonex.com, a response will be given in writing within 5 working days, if you are not happy with the outcome you you can escalate your complaint by writing to us at: Domain Complaint Escalations, Centonex Ltd, 7 Unity Street, Bristol, BS1 5HH outlining your reasons and providing as much supporting evidence as you can, we will then evaluate and take advice from Nominet or other domain authorities and act on their recommendation.

Information and Terms relating to UK domains

By registering a domain name that ends in .uk, you enter into a contract with Nominet that, please be aware of Nominet’s Terms and Conditions of Domain Name Registration at https://www.nominet.uk/go/terms. We charge £25 per domain name which covers a 2 year period, this is also the renewal fee. We do not charge for cancellations, changes of registration or transfers. We will email the contact of the account, 30, 15 and 1 day before your domain name is due to expire to ensure you have time to decide if you would like to keep the domain name. Should you wish to keep the domain name, you simply need to call us on 0808 131 2862 or reply to our email and we will send you an invoice. If you do not wish to renew please email domains@centonex.com. If you do not respond the domain name will not be renewed and will be suspended 30 days after the expiry date and cancelled after a further 60 day grace period.’

Contact us

7 Unity Street, Bristol, BS1 5HH
0808 131 2862